Callswitch Technologies is an independent telecoms company providing specialist consultancy for inbound call management and business continuity services. Formed in 2006, its founders collectively have more than 30 years working within the telecoms industry and as such have placed the business as market leader in its field.

Our diverse range of services include network-based inbound call control products utilising 0800, 0844, 0845 and local area code numbers, fixed line rentals, reduced rate outbound calls, business quality broadband and mobile phone solutions.

We work on the core principle of building long term relationships with our customers, seeking to develop close working partnerships over a number of years. This allows us to further develop the needs of our customers and suggest products and services that will improve their businesses as a result.

Callswitch Technologies have worked with a number of franchise organisations and as such, has built up a very good understanding of how this unique marketplace works. We understand the requirements of both business to business and business to consumer franchises, and have created a number of telephony packages to suit both franchisors and franchise owners operating within these two very different business models.

Our innovative franchisor packages:

• Prevent loss of trade by stopping inbound calls going astray in the event of the unexpected
• Provide the master franchisor ultimate control of all incoming calls to each individual franchise owner as well as main call centres
• Give the master franchisor control over inbound calls when a franchise owner defaults or leaves the network
• Provides the franchisor a means to help its franchise owners manage their businesses
• Provides the franchisor a means to help its franchise owners advertise more effectively
• Builds a stronger telephone network for the franchise as a whole
• Promotes a more professional image
• Maintains consistency of franchise branding
• Ensures all numbering solutions are fully compliant with Ofcom numbering policies

Franchise owners can benefit from working with us in the following ways:

• Simplified billing with complete telecoms services all on one bill – line rentals, calls, inbound advertising numbers, broadband and mobile
• Reduced rates on outbound calls and line rentals
• Fixed prices, which enable more effective monthly budgeting
• Total visibility over all advertising and marketing activity with free access to online call statistics
• Dedicated personal service via our freephone contact number

Our packages start from just £10 per month!

If you are an existing franchisor looking to strengthen your support with Callswitch or a prospective franchisor looking to grow your business with the assistance of Callswitch, please register today and we will be in touch shortly.