Drain Doctor System Delivers Growth For Franchisee

Husband and wife team Jon and Lisa Parker, owners of the Oxford and Banbury franchise of Drain Doctor Plumbing and Drainage Ltd, have expanded just a year after launching their business.

The couple have employed City and Guilds trained technician Steve Goodwin to expand their capability to offer expert plumbing and drainage services.

Jon said: "We are pleased to welcome Steve on board to help with growing the business."

The couple started with one employee and two vans and have achieved their initial goal of starting to expand the business within their first year. Jon is no longer working as a technician himself. Instead he is marketing the business in his area with a view to further expansion within the next six months.

Decribing what drew him to Drain Doctor in the first place Jon said: "I was looking for franchise businesses with potential for expansion and after some research I found Drain Doctor - a business which is a perfect fit with my skills and experience.

"It has a proven system that offers a largely recession-proof opportunity where I can still be an independent operator running my own business but with all the back-up that comes with being part of a large national organisation.

"I looked at other business ideas but you don't get the same support that you do with a Drain Doctor franchise. With some other franchises you are left on your own. Drain Doctor offers great contacts with insurance companies and has a national account network that is helping me to develop and grow the business."

Jon added: "We aim to give businesses and householders across our franchise areas the same ‘dazzling' level of service which Drain Doctor provides across the rest of the country.

"Our customers get fixed-price, no obligation quotes, a complete guarantee on all our work, and a full 24 hour per day seven day per week service with no call out charges - so people pay the same price for work at any time of day or night. What's more, we turn up at the agreed time."

Launched in the UK in 1993, Drain Doctor Plumbing quickly grew to become the country's premier combined emergency plumbing and drain repair service. It now provides a 24 hour a day, 365 days a year service across the country with each franchise run as an independent business.