Highest rating for local Caremark office
The Pulborough office of Caremark was recently awarded an ‘Excellent’ rating by the Commission for Social Care Inspection. This is the highest achievable rating for any business that provides care based services.
The rating by CSCI, the regulator for the social care sector, was based on an inspection done in October 2008. The regulator’s inspection involved feedback from clients of the Pulborough office, checks on case worker files and clients and evaluation of Caremark internal policy and procedures.
The social regulator commented that care plans by Caremark ensured the client received a sensitive personal care. The personal care provided by them was keeping in mind the client’s dignity and privacy. Caremark was also praised for recruiting well managed staff and training them as per legal requirements.
Upon hearing the local branch rating news, the managing director of Caremark had only praise for his staff. He felt that the rating reflected the staff service offered in the entire Caremark network. He was also proud to achieve such recognition and status and considered it fantastic news.
Caremark has 32 franchisees nationwide and was recently awarded the ISO9001 certification for all of them. The company maintains and follows a high standard for all its policies and procedures and is on a continuous expansion plan.