Mac Tools Showcases New Franchise Model at The National Franchise Exhibition
Mobile tool retail franchise opportunity Mac Tools returns to The National Franchise Exhibition on October 1 and 2, at the NEC, Birmingham (Stand H50), after launching its new franchise status there last year.
Over the past 12 months, Mac Tools has moved away from its ‘distributor-based’ model and created a new infrastructure designed to provide more comprehensive support to franchise owners.
There are new and improved systems to help franchise owners plan their businesses more effectively as well as finance facilities, online training via MacAdemy, regular meetings and regional managers providing continuous support.
Mac Tools Recruitment Manager Paul Clegg said: “The feedback we receive from our franchise owners confirms they feel completely supported throughout the whole process. We leave no stone unturned and our training covers everything from the technical product side to administration, and sales and marketing.
“All our franchise owners are given an initial route plan, which they are ‘driven through’ during their first week by a Mac Tools Territory Manager. From there on in, we encourage them to take ownership of their route and change it as they see fit, to improve their efficiency and profitability or to expand into new sectors.
“We are looking for people with a passion to work for themselves. It isn’t essential to have expert knowledge of tools, as we provide comprehensive training but you need to have the right attitude and the ability to build relationships. Personality is everything in our business.”
One of Mac Tools latest recruits, Spencer Pallett who has just set up Mac Tools Walsall, will be attending The National Franchise Exhibition to offer his insights to prospective franchise owners.
Pallett said: "Before Mac Tools, I had always worked for someone else so I understand what it's like to move from being employed to being self-employed. Mac Tools has given me all the training and support I need to confidently run my own business. Some people may worry that you have to be a 'tool expert' but I can assure them that it isn't an issue because the training covers all the specialist product knowledge they need. I'm very excited about the future."