New Manager Joins Home Instead Franchise Development Team

A new face has joined the franchise development team at the national office of Home Instead Senior Care in Warrington, Cheshire. Caroline Kanso has been appointed as New Business Performance Manager, providing help and guidance for new franchisees as they set up and develop their Home Instead business.

Kanso, who was born in Paris, has a strong background in business and project management. She has most recently worked at the Cooperative Bank as relationship banking manager for social enterprise, credit unions and community groups.

She came to Home Instead Senior Care as she really wanted to do something which had meaning and also social impact. Kanso explained: “Working at Home Instead gives me the opportunity to both mentor our enthusiastic new franchise owners, and help them to provide quality home care to older people across the UK. I have experienced issues that older people can face, not only personally with my own family, but also when I was a volunteer in Ecuador where I was a translator helping people to read and write. One day an elderly lady said to me the work you are doing is fantastic, but could you help me to get some glasses or could you write in bigger letters, I can’t see so well at my age."

In her spare time Kanso enjoys going to the cinema and socialising, she has a number of French friends living over in the UK which helps her keep her hand in with the language.

Home Instead Senior Care is the largest franchised home care provider in the world. It has been built on solid foundations using a proven and established business model. From choosing the right people to join Home Instead Senior Care to providing them with industry leading support, the business is proving to be a huge success.

Home Instead Senior Care offers a management franchise opportunity and you do not need to have care sector experience.