Testimonial - Nicola Keith-Jopp

Salon: Rush Reigate - since Auguat 2009

Nicola began her Rush career in the Croydon salon six years ago. Her love for the craft runs through each and every member of her team contributing to a successful salon.

“I opened Rush in Reigate in 2009, and it has turned into a hugely successful salon, being a very profitable business from the offset. This was made possible with all the support I have received from the Rush head office team and mentoring from the owners Andy, Stell and George. It has been a very positive experience and look forward to exciting years to come.”

Video Transcript

Hi, my name is Nicola Keith-Jopp at Rush in Reigate and I have been a franchisee here for five and a half years. I became a Rush franchisee because I'd been with Rush for 15 years and decided I was ready for the next challenge; I believed in the brand and I was ready to go for it.

I've been hairdressing for about 17 years. Before I came to Rush, I was in a top West End salon and when I came to Rush, I worked my way up to Top Stylist and eventually got on to the workshop team, working alongside the art team. I then completed my A1 Awards and was an educator with the NVQ and I was also working within the salon about two days a week.

The Rush marketing team were brilliant when I opened my salon. We were fully booked for two weeks when we first opened our doors. The recruitment HR were amazing; they helped my get really good staff and helped me with all my interviewing and recruiting, and it's just been a really swift, easy experience.

My biggest success for being a franchisee is being one of the most popular salons in Reigate, and definitely one of the busiest. My proudest moments are being nominated, five year in a row, as Franchisee of the Year, and this year winning 2014 Franchisee of the Year.