The Ask AMI Touch screen kiosk at the Hilton and a unique franchising model
The 4 star Hilton London Metropole is among Europe’s largest hotels and conference centre chain. This proved to be a perfect location for franchisee’s Gary Mudge and Don Graham’s kiosk in order to start their new business. Their Ask AMI touch screen kiosk is easy to understand and is user friendly, which enables the guests to use it as per their requirements.
The Ask AMI Touch screen kiosk displays all the results on the screen showing directions and distances from the hotel, to tell you about the nearest restaurants, clubs, shops, bars, taxis, attraction, chemist shop, etc.
The idea was first conceived and put on paper almost a year ago. A successful implementation has led to the installation of their 25th touch screen kiosk. It is user friendly, simple to use and employs state of the art technology. The feedback has been great. Hilton already has an Ask AMI touch screen kiosk located in some of the most popular hotels in the country such as the Holiday Inn, Crowne Plaza, Swallow, Park Inn, etc.
Each franchisee is allocated a minimum of 3 kiosks that the company sources and installs on behalf of the franchisee. This is a unique concept in the country, and they continue to look for enthusiastic franchisees with some level of sales coupled with management ability.