Summary of Operation:
The PC Support Group provide corporate quality IT support to small businesses and home users at a value for money price, delivered in a local and personal way. Franchise owners own and manage a computer support business operating under The PC Support Group brand using tried and tested processes to deliver the best support available to this market.

Ideal Franchise Owner:
Technically competent computer engineers or IT managers with the skills to resolve home and small business computer problems. Highly motivated and hardworking with excellent communication skills.

Training Provided:
One week.

Training Location:
Liverpool

Support Services:
Marketing and PR, call centre, technical support, management support, central IT systems (CRM, monitoring, support s/w).

Year Established: 2006
Year of First Franchise: 2007
Number of Company Outlets: 1
Number of Franchised Outlets: 9
Franchises Planned:
Areas of Priority Development: Manchester, Birmingham, Leeds, Newcastle, Bristol, Cardiff, London.

Overseas Opportunities Exist:
Overseas Opportunities Planned: Ireland

Total Cost of Franchise: £20,000 + VAT
Initial Investment: £0
Management Service Fees Payable:
Breakdown of Package:
Financial Assistance Available: Yes

BFA Member: Associate
IFA Member: No