Total Clean Replicates A Client-Winning Formula
Total Clean has created a client-winning formula comprised of their commitment to operational and service excellence. Total Clean has operated in the commercial cleaning sector for 25 years and proudly boasts a 95 per cent client retention rate. Amongst its clients are well known organisations such as Puma UK and the Labour Party Headquarters.
Carlos Garcia, Managing Director of Total Clean, explains how he is applying this ethos to the Total Clean management franchise model: “My mother and father, Pedro and Maria, had the greatest influence on my approach to business. Having been involved as a boy in the early days when Mum and Dad were building the business, it was their devotion to client service and attention to detail that I have carried through to continue the great success that they began.
“They also instilled in me that I must deal with people with kindness. I strive to continue this ethos and I think that it has contributed to Total Clean keeping a number of staff members and clients for nearly 25 years.
“All of our franchise owners can feel that they are part of something that is ethical and we will always operate with absolute integrity. Our team has created a structured approach to awarding franchises that ensures that our new franchise owners are not only right for Total Clean, but that they are also certain that our opportunity is the best choice for them.
“As a business model that has been well proven since 1988, we have a track record for significant growth. We will give our franchise owners all the tools they need to replicate this success; operating within a similar size territory to our core business and receiving a complete turnkey franchise. The model is very practical, very workable and provides the Franchise Partner with the opportunity to grow as quickly as they wish in order to meet their business and life goals.”