Here at Trophy Pet Foods HQ we receive testimonials, customer feedback, likes and follows on social media, emails and reviews on a daily basis from our franchisees customers. It gives us huge pride to read this feedback and gain an insight into the pet owners ‘Trophy pet food story’. Not only is it beneficial for our franchisees to gain feedback and reviews, but we find it humbling that so many customers take time out of their day to let us know how they feel about our Trophy pet foods and the services our nutritionally trained franchisees provide.
Joining the Trophy Pet Foods professional team of Nutritionally Trained Advisers not only provides you with expert training and backup / support in all areas of running a business, but it gives you the joy and pride that comes from running your own business. To receive such a high level of feedback and testimonials from your customers proves, on a daily basis, what a difference your franchise can make to the network of local pet owners.
Recently we ran a national Trophy Pet Food Photo / Story Competition, where we asked customers of our franchisees to submit their Trophy story – what a difference the Trophy pet foods and services had made to them.
Here is the winning story:
‘I'm writing today to enter the competition or to enter rather, our beautiful boy that is Benjamin. He's our beloved Border collie & is the most handsome Tri-Collie known to man/woman... (Can you tell I'm just a little besotted ha ha)
He's 5 years old & doesn't have the easiest of lives because my Husband is wheelchair bound & has been quite unwell for the last few years. Benjamin has been nothing short of amazing & is incredibly supportive to both my Husband & I every single day. He's our absolute world & brings such joy day in & day out.
Benjamin's usual exercise routine went out the window some time ago & therefore gained a little "more to love" weight but nonetheless we wanted to switch to Trophy Pet Foods as we had been highly recommended to your brand by a very good friend of ours & they too were singing your praises.
Our Benjamin has been enjoying the quality of Trophy Pet Food for approx 9 months now & he has well & truly blossomed in every way possible. He started Trophy's plan weighing over 26 kilos & needed to slender down a little & boy has he done that. Since then he has lost a little over 3 kilos & it was today in fact that our brilliant Nutritional Adviser Matthew C came to our home & weighed him. Having the benefit of a free home delivery service makes all the difference, especially with our lifestyle & I really couldn't be more grateful for the service.
From day one Matthew has not only been easy to talk to & reassuring that we are giving Benjamin as good a life as any given our circumstances but has also offered some really great advice regards diet, exercise & treats too & how to keep that all important balance. I'm proud to say that our boy is now in the best shape he has been in years.
Not only has his weight changed for the better, but his eyes, coat & skin are all in brilliant condition. He is happy, healthy & has a much healthier digestion too. Other brands of Pet Food really aren't a patch on Trophy & it's because of that I wanted to write in & share with you my thanks & appreciation for creating such a great product that offers nothing but the very best in produce & quality to all beloved pet/family members as you have for our beautiful boy Benjamin.’ Cara B.