UK and International Home Care Provider Celebrates Year Of Growth
Caremark, the International and UK home care provider hosted its 6th Annual Conference at the historical Walton Hall Hotel in Warwickshire at the end of January 2013.
Emphasis on ‘Raising the Bar’ in 2013 underpinned the conference, with the focus being placed on maintaining Caremark’s quality service provision, continuation of good business practice, utilisation of strong marketing strategies and continued networking with key professionals.
The group were able to report an outstanding year during the preceding 12 months, showing a 44 per cent growth on 2011, while looking to greater growth and development in 2013.
The addition of 16 new offices to the UK network continued Caremark’s growth plan, with expansion of the network in Ireland as well. October 2012 saw the opening of Caremark’s first office in Malta, with strong interest from Europe and other parts of the world, keen to look at Caremark’s home care model.
2012 was an important year in Caremark’s development with the company continuing to invest in support, with new team members joining both the in-field and office based central support team, ensuring that strong support continues to be delivered to the growing network of franchisees.
The day kicked off with presentations by key members of Caremark’s Support Team to some 80 plus delegates who had come from all over the UK, Ireland and Malta to attend the annual event. Taking a different format to previous years, some of Caremark’s most successful franchisees contributed to the uplifting and informative programme of presentations, with the morning’s business concluding with a Q&A session, with a panel of franchisees from Caremark’s different regions taking questions from the floor.
A gala dinner and awards ceremony took place in the evening with 10 awards in total being presented, with sponsorship of Caremark’s three top awards – Achievement, Mark of Excellence and Franchisee of the Year donated by key suppliers of services to the network.
Caremark (Charnwood) scooped a double award – a first for the Caremark network, taking both the Midlands Regional Award and Caremark’s ‘Mark of Excellence’ award.
“Thank you to all the head office team for organising such a good conference - the surroundings were beautiful,” said Dinah Madelin, Caremark (West Oxfordshire & Cherwell).
“The sharing of their personal journeys by different franchisees was incredibly beneficial. It’s always useful to share the ups and downs with fellow franchisees and always good to get right away from the office for 24 hours,” Madelin concluded.
Delegates left the Conference energised and enthusiastic, with some good food for thought for the coming year’s business.
Caremark is a national and international home care provider, operating a network of franchisees in the UK, Ireland and from Malta, who deliver care and support services to people of all ages and disabilities at home and in the community. Caremark also offers a more intensive level of care and support through its Live-in service, Habito.